IP Video Software and Systems

Our Customer Care Center is staffed by a team of experienced, multilingual customer care specialists ready to assist you with any question or technical issue. The center is open 24/7 (8:30 a.m. to 5:30 p.m. ET, with an on-call service after hours) and can be reached by calling:

North America
1-800-472-0116

Local/International
1-613-591-1441

If you cannot reach us by phone, you can send us your inquiries by e-mail at
techsupport@marchnetworks.com and they will be addressed quickly.

Please Note
If you have purchased a March Networks solution through one of our Certified Solution Providers (CSPs), please contact your representative directly for first level technical support.

Retail Business Intelligence Software Suite

Our Retail Technical Support specialists provide reliable, first-class support designed to maximize the profitability of your Extreme LP and Operations Management software. These industry-focused experts are available Monday to Friday from 7:00 a.m. to 5:00 p.m. MT, and can be reached by calling:

North America
1-800-477-8729

Local/International
1-480-948-0001

Customers with Severity One technical issues will be provided with a priority service number for after-hours support.